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Frequently Asked Questions

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At Extended Stay America, we’re dedicated to providing the best lodging experience for all our customers whether you’re just here for the night or are taking advantage of our fantastic weekly and monthly rate hotels.

Whether you want to learn more about the booking process, the amenities we provide, our Extended Perks program, or anything else regarding your stay, we’re here to answer your questions. Below are some of our frequently asked questions. If you don’t find what you’re looking for on our hotel FAQ page, feel free to email us and we’ll get back to you shortly.

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